Driving High ROAS Through Multi-Channel Awareness For Inghams Lapland

Bringing the magic of Lapland to Inghams audiences via a layered programmatic execution

To grow its share in the increasingly competitive Lapland holiday market, Inghams Lapland partnered with us to deliver a high-reach awareness campaign ahead of the 2024/25 travel season. Our goal was to drive brand recognition, increase consideration, and ultimately boost bookings. By activating across CTV, Audio and Display via StackAdapt, we exceeded media benchmarks and successfully reached high-intent audiences in the UK, reinforcing Inghams' unique offering in an emotional, immersive way through layered narrative building.

What we did

High-Impact Placement Strategy

Brand Awareness Campaign

Creative & Targeting Optimisation

Programmatic Display, Audio & CTV Activation

The results

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Return on ad spend

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Impressions delivered (+37% above forecast)

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Lower CPM

The challenge

With a short seasonal window and a crowded competitive landscape led by Canterbury Travel and the increased visibility of Lapland UK, Inghams needed to increase brand salience and drive early consideration among two audience pools. The challenge was not just to capture attention, but to translate interest into bookings, while challenging competitors, irrespective of media investment and established brand equity.

Our approach

We delivered a fully integrated media strategy via StackAdapt, activating across Display, CTV and Audio. Using first-party data and interest-based audience targeting, we layered prospecting and retargeting, with a strong focus on CTV placements through Disney+ to build emotional engagement and credibility. Real-time optimisation ensured the campaign remained fresh and responsive to user behaviour.

The impact

The campaign drove significant uplift across key performance metrics, reinforcing Inghams as a trusted provider of Lapland experiences. The synergy between CTV and Display activity resulted in a 226% lift in conversion rate among exposed audiences.

"The campaign outperformed expectations, delivering impressive numbers in both impressions and clicks, which speaks volumes about the strength of the targeting and execution. What really stood out was the impact CTV had on enhancing our display."

Krystelle Kubicki, Senior Digital Marketing Manager

Insights